FAQ

FREE NATIONWIDE SHIPPING ON ALL ORDERS OVER €50 + 15% OFF USING DISCOUNT CODE - LAUNCH15

Frequently Asked Questions

  • How do I wear my snood?

    Please click here to see the different ways you can wear your snood.

  • How do I take care of my snood?

    Machine wash at 40° or below, tumble dry normal, low heat. Do not iron, do not bleach, do not dry clean.

  • What is Polartec?

    Polartec Micro Fleece fabric is a soft synthetic fabric made from polyester fibres.  It provides versatile thermoregulation that sustains lightweight, breathable and fast-drying conditions. It provides optimal warmth without weight, is highly breathable, pill resistant and durable, fast-drying and easy to care for.

  • Where did the snood names originate from?

    The names are born from the original canvas Lena has painted. See each product description for more details.

  • Where do you ship to?

    We currently ship within Ireland and the EU. For any other countries please contact us and we will do our best to accomodate you. Unfortunately at this time, due to Brexit, we do not deliver to Great Britain.

  • What are your delivery costs?

    Shipping is €4 within Ireland and €6 within the EU. There is free shipping available within Ireland on all orders over €50.

  • What is your returns policy?

    If you wish to return an item, please check out our shipping and returns page.

  • What payment methods do you accept?

    We accept Visa, Mastercard, Paypal, Apple Pay and Google Pay.

  • Where can you see Lena’s canvas art?

    Visit Lena’s art at www.lenaarto.ie 

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